Documents required for processing claims are:

  • Original Policy document
  • Completed Maturity Claim Form/Death Claim Form (Download from website)
  • Valid National Identity Card of Claimant

The following additional documents will be required in handling death claims;

  • Death certificate OR
  • A valid medical certificate indicating cause of death
  • Police report in case of accidental death
  • Police report in case death happened at home
  • Affidavits to prove trusteeship where Beneficiaries are minors
  • If Policy Document cannot be traced it should be indicated in the affidavit

NB: Burial Permit would not be accepted as proof of death.

Any of the following will be accepted as forms of identification:

  • Voter’s ID Card
  • Driver’s license
  • Passport
  • National Health Insurance Card
  • National Identification Card