You can purchase a policy of your choice by downloading the proposal form here After completing the form, scan and send to and you will be contacted to complete the process. Please call +233 (0) 302 769666 or +233 (0) 302 769615 for any assistance

We offer you very flexible payment options. You can make payments at any of our branches by cash or cheque, account debit and source deductions.

Client must complete and sign a Claim Form. The following documents may be needed; a valid ID card, Death certificate, Medical cause of death, Police report in case of accidental death.

Client must provide proof that the new name and the name on the policy refer to the same person. Proof may be in the form of:

  • An affidavit
  • A gazette
  • Controller: Client must fill and sign request form and controller mandate forms
  • Banks: Client must fill and sign change request form and bank deduction form.
  • Source: Client must fill and sign request form and source deduction form.

Lapse is seizure of cover as a result of non-payment of premiums by its due date. There is however a grace period of 30 days after the due date; for payment to be effected, after which the policy may be lapsed. All benefits may be forfeited unless the policy is reinstated by paying all outstanding premiums with interest within a 12 month period.

Waiting period is a defined period of time that you are required to wait before a benefit can be paid out unless the death was as a result of an accident.

If for financial constraints, you cannot pay premiums, please write to us stating the period for which you would like to hold on with premium payments. Kindly note, that, in reinstating your policy, you would have to pay all outstanding premiums with interest.

Payments can be made at any of our branches. Please ensure that you are issued with a receipt for the payment.

Client must fill/complete an enquiry form or visit any of our offices. OR Send name and policy number and request to